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KillswitchNL
KillswitchNL
Join Date 02/2009
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How long do you have to wait until youre download shows in impulse?

May 23, 2009 5:37:24 PM from Stardock ForumsStardock Forums

Good eve peoples,

 

I just bought my first game on impulse today and i expected the download for the game to show within the hour of my purchase. That was like 6 hours ago and still nothing. So i'm wondering does this happen often, letting paying customers wait n stuff. I did send them a massage thingy about it but all i get is they're off celebrating or something and they will be back on tuesday.

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KillswitchNL
Soulscraper
Join Date 05/2008
0
Reply #1 May 25, 2009 8:24:05 PM
from Stardock ForumsStardock Forums

It is usually available instantly, that is after the transaction is approved and Stardock receives the money.

I usually pay by credit card and am always able to download it straight after.

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KillswitchNL
userpro64
Join Date 05/2009
+1
Reply #2 May 25, 2009 10:17:43 PM
from Stardock ForumsStardock Forums

on my own experience, i had the game about 5minutes after the transaction with stardock

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KillswitchNL
Dash
Join Date 03/2009
+56
Reply #3 May 26, 2009 5:00:35 PM
from Stardock ForumsStardock Forums

It is usually available instantly, that is after the transaction is approved and Stardock receives the money.

 

That's been my experience as well.  If you still haven't gotten access to your game, you may have an account issue that we can clear up for you.  You'll just need to drop us an email at support@stardock.com

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