Game does not start

from GalCiv2 Forums
Game cannot be started! Here is the Windows XP error message:
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Reply #1 from GalCiv2 Forums Top
Game cannot be started! Here is the smartException error message:

Sorry for the double post as I could not post the win xp error message to show up!

Stardock SmartException Logging Information
-------------------------------------------

OS Version : Windows XP
Video Card : NVIDIA GeForce4 MX Integrated GPU
Application Exception code: C0000005 ACCESS_VIOLATION
Crash Addr: 00568C01 01:00167C01 C:\Program Files\Stardock\TotalGaming.net\GalCiv2\GalCiv2.exe

Processor Registers (x86):
EAX:00000000
EBX:005CA4D8
ECX:0000000F
EDX:7FFE0304
ESI:00000000
EDI:77E7AD86
CS:EIP:001B:00568C01
SS:ESP:0023:0012FCE8 EBP:00000000
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010206


Current Application Call Stack:

Addr Frame Logical addr Module Name
---------------------------------------------
00568C01 00000000 0001:00167C01 C:\Program Files\Stardock\TotalGaming.net\GalCiv2\GalCiv2.exe


Debug information for each stardock app follows ....
Reply #2 from GalCiv2 Forums Top
I think I have the same problem. I'm going to install smart exception to verify this.

Edit: seems to be a different problem but it also crashes everytime I try to start it.

Stardock SmartException Logging Information
-------------------------------------------

OS Version : Windows XP
Video Card : RADEON 9800 XT
Application Exception code: C0000005 ACCESS_VIOLATION
Crash Addr: 00586777 01:00185777 H:\Program Files\Stardock\TotalGaming.net\GalCiv2\GalCiv2.exe

Processor Registers (x86):
EAX:00000000
EBX:01104248
ECX:09C3B7D8
EDX:0A061EA0
ESI:00000100
EDI:00000001
CS:EIP:001B:00586777
SS:ESP:0023:0012F7B0 EBP:0012FCDC
DS:0023 ES:0023 FS:003B GS:0000
Flags:00010287


Current Application Call Stack:

Addr Frame Logical addr Module Name
---------------------------------------------
00586777 0012FCDC 0001:00185777 H:\Program Files\Stardock\TotalGaming.net\GalCiv2\GalCiv2.exe


Debug information for each stardock app follows ....
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Reply #3 from GalCiv2 Forums Top
You need to update the NVidia drivers to the latest (March 11th 2005) for directx 9.0c to work properly.

Paul.
Reply #4 from GalCiv2 Forums Top
I updated to the latest ATI drivers to see if that would help here as well.
Unfortunately it stil crashes with the same crash dump.
Reply #5 from GalCiv2 Forums Top
I was havin' that problem then updated to DirectX 9C it didn't work at all with DirectX 9B.
Reply #6 from GalCiv2 Forums Top
I was havin' that problem then updated to DirectX 9C it didn't work at all with DirectX 9B.


I already had DirectX 9c. Today I upgraded to Catalyst 5.3 but it does not make a difference.
When I try to start it the screen goes blank and it immediately crashes.
Maybe its an Athlon 64 problem because I have DEP enabled...
Reply #7 from GalCiv2 Forums Top
I have a MOBILITY RADEON 9000 running on my DELL AMD-based laptop, with DirectX 9.0c, and my system crashes while LOADING (about 10-15 seconds after I hit NEXT from the CHOOSE OPPONENTS screen).
Reply #8 from GalCiv2 Forums Top
Horseshoe7, make sure you are playing as humans. Choosing a non-human race as your race will cause a crash. And make sure you have the latest drivers for your video card. You have the latest DirectX 9c. That combination has fixed a lot of new game startup crashes.
Reply #9 from GalCiv2 Forums Top
I also have a MOBILITY RADEON 9000 running on my DELL laptop, I updated to DirectX 9.0c, and my system crashes when I hit next after selecting opponents. I have tried selecting various resolutions with no luck. I also selected tiny/rare on everything with 1 opponent on normal. I assume it something to do with running it on a laptop. I’m not sure how to update my MOBILITY RADEON 9000 driver. I sure its simple, but am a little afraid to mess my system up.

I also want to say how pleased I am to be a part of this beta and that I confident that these issues will be worked out.
Reply #10 from GalCiv2 Forums Top
I also have a MOBILITY RADEON 9000 running on my DELL laptop, I updated to DirectX 9.0c, and my system crashes when I hit next after selecting opponents. I have tried selecting various resolutions with no luck. I also selected tiny/rare on everything with 1 opponent on normal. I assume it something to do with running it on a laptop. I’m not sure how to update my MOBILITY RADEON 9000 driver. I sure its simple, but am a little afraid to mess my system up.

I also want to say how pleased I am to be a part of this beta and that I confident that these issues will be worked out.