Object Desktop Serial Not Working

July 30, 2026 1:19 PM from

Hello!

Bought the annual sub for Object Desktop. Registered the serial with my account, then found that my Gmail address and account weren't linked, so successfully linked them. The new sub and serial do NOT appear in my online account. However, I can request to have my serial numbers emailed to me, and my new serial for OD does in fact appear in the email! BUT when I use the serial in OD I get the warning: Login failed, the product key you have entered is not associated to (email).

Help!

360 views 1 replies

Reply #1 July 30, 2026 3:04 PM from

Stardock Forums Top

Hello,

Seems there was a temporary glitch. The order should now be connected properly with your account.

Please check again at your convenience, as detailed in the guide below.

Managing Stardock Software Subscriptions

Best regards,

Adam McGuinness
Stardock Support Specialist

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