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by Island Dog
Dec 2, 2024 6:00

Stardock will be closed starting on November 27th and we will be returning December 2nd. We will be monitoring support tickets and forums but expect delays in responses during this time.

gc6
gc6
Join Date 04/2013
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Most icons have migrated to one fence, restore does not work

November 7, 2024 12:43:49 AM from Stardock ForumsStardock Forums

I had one fence setup to accept all new icons.  I just realised that most of my other fences were empty.  Restoring to a layout from a few days ago failed. Moving all the icons out of this fence and deleting it, and then doing the restore also failed.  Left wondering what the point of snapshots is if they don't do anything :l

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gc6
basj
Join Date 03/2001
+1513 sdemployee
Reply #1 November 7, 2024 1:10:40 AM
from Stardock ForumsStardock Forums

Hello,
Sorry to hear you are having issues. Need to know more on your system.

  1. Windows full version and OS Build number. Please use Winver.exe to get these numbers.
  2. Fences version number.
  3. Do you have Windows OneDrive Desktop Sync turn on?

Thank you.
Basj,
Stardock Community Assistant.

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gc6
basj
Join Date 03/2001
+1513 sdemployee
Reply #2 November 7, 2024 7:31:20 PM
from Stardock ForumsStardock Forums

Hello again,
Dev has ask if you can try these steps to create an error report for Dev to look at: Please refer here (Reply#16) https://forums.stardock.com/531354/get;3947484

Thank you
Basj,
Stardock Community Assistant.

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