Update killed the game

Hey

 

My game just updated and now I cant play. It crashes right away at start up. Not even a splash screen.

3,260 views 6 replies
Reply #1 Top

Hello! This has been happening since todays update correct? May I ask if running the application as an administrator makes any difference?

Reply #2 Top


Hey
My game just updated and now I cant play. It crashes right away at start up. Not even a splash screen.
End of quote

Just want to confirm that you're running the Epic Client when you're trying to start the game as well right? What's the default language your PCs are set to? Shouldn't impact the game starting, but it's good to have as much info as we can gather about this.

Check your log file location for Sins2, should be C:\Users\%username%\AppData\Local\sins2\logs
and try to get us the most recent log file in the directory.

You should be able to share the file with us through OneDrive, Google Drive, or another file sharing service. Could always fallback to sharing it via pastebin. Just some thoughts here.

Reply #4 Top

Hello

Here are the last two log files. The game comes up with JSON errors, like a ton of em, I click skip all multiple times and I can play the game. However the game does not work well, I cant build anything. Any way here they are

 

https://docs.google.com/document/d/1DcL_RFk5-JYqwVA1x7i8dfnnhuWg8ZNbSvs6ctDZJ7g/edit?usp=sharing

https://docs.google.com/document/d/16rGIRzFzhhkmHLQhOk71fzn5t6QVF3KectRhZbNtdIc/edit?usp=sharing

This is a screenshot of one of the many errors. I have to click skip all many times.

https://drive.google.com/file/d/1daEy1N7uimhdbXYY0EhudgQmAy_EA10D/view?usp=sharing

Also I have uninstalled, rebooted, reinstalled, etc etc etc. Also ran in admin mode, etc etc etc. Its your update.

 

Thanks

Reply #5 Top

That screenshot shows that there is a mismatch between the exe and the data its trying to load (likely from a different version). Can you paste a copy of the very first error before you click any others?

Reply #6 Top

Ok so update.

 

It appears the Titan Mod was the problem after the update. I uninstalled it twice. Now it seems to be uninstalled and the game is working properly. I dont know why the last 2 uninstalls did not fix it but its okay now.

 

The screenshot was of the first error.