Home | Recent Posts New Topic
Umminakillu
Umminakillu
Join Date 10/2015
+2

Crash back to Steam Window

Try to restart Ashes (beta or 64bit) and error comes up 'Game is already running'

February 12, 2016 9:41:07 PM from Ashes of the Singularity ForumsAshes of the Singularity Forums

Been playing for quite some time now and just today out of the blue all but one game (single player vs normal bot) has crashed. No error, no hint just screen goes black then back to Steam game launch window. I then have to completely shut steam down to restart Ashes or it says the game is already running   I have only been able to play one game all the way through to victory today (out of about 6-7 games)

 

Billy

 

Locked Post
Search this post
Advanced Search
Subscription Options
Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
geniustein
Join Date 02/2016
0
Reply #1 February 13, 2016 7:12:35 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Well, it is happening alot with me. The game just crashes without any error message. 

Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
Kuvick
Join Date 01/2016
+1
Reply #2 February 13, 2016 7:48:16 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Happens to me too.

At least you can see a Direct X Diagnose process running right after the crash.

So hopefully the devs have an automatic error log for this!

Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
geniustein
Join Date 02/2016
0
Reply #3 February 13, 2016 8:12:23 AM
from Stardock ForumsStardock Forums

Quoting Kuvick,
reply 2

process running right after the crash.

So hopefully the devs have an automatic er

 

But bro, i dont see anything running after the crash. the game just disappears. 

Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
Kravan
Join Date 08/2012
0
Reply #4 February 13, 2016 8:31:46 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I think it might be because of steam update that added experimental support for DX12 steam overlay. It crashed the game for me as well. Disabled it and crashing has stopped.

Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
Kuvick
Join Date 01/2016
+1
Reply #5 February 13, 2016 2:58:23 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Quoting geniustein,
reply 3

But bro, i dont see anything running after the crash. the game just disappears. 

 

Sorry I should have mentioned that you can "see" this diagnostic in the Task Manager. It's only visible as a process and disappears a few seconds after the crash.

Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
Yakinasac
Join Date 02/2008
+1
Reply #6 February 13, 2016 9:22:11 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I did some looking into this and in single player you can turn on the terrain visibility and the games that crash the AI doesn't do much.  The AI basically takes one point and then stagnates.  Those games crash several minutes later.

 

On a flip side what did you do to the AI?  In the games I have managed that did not crash the AI is now building Dreadnaughts basically at the start.  The current state of the game is either an AI that doesn't do anything 70% of the time, an AI that seems to have unlimited resources 25% of the time and the old AI 5% of the time.  

Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
Ticktoc
Join Date 03/2015
+85
Reply #7 February 14, 2016 7:55:45 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Quoting Kravan,
reply 4

I think it might be because of steam update that added experimental support for DX12 steam overlay. It crashed the game for me as well. Disabled it and crashing has stopped.

Good to know, thanks. I don't bother reading the Steam patch notes so hadn't noticed that. Worth keeping an eye on.

Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
Yakinasac
Join Date 02/2008
+1
Reply #8 February 14, 2016 10:32:04 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

SS of the above behavior are available.  Anyone have a good image hosting site that is compatible with these forums?

Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
Island Dog
Join Date 06/2003
+1048 sdemployee
Reply #9 February 15, 2016 3:50:56 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Sorry to hear you're experiencing this problem. Can you download and run the tool below:

http://sd.stardock.com/Support/supportToolTest/SDSupportTool.exe

Then attach the .zip that's created and send it in with a ticket to support. With your ticket, if you could also link to this forum post, it would be most helpful:

https://esupport.stardock.com/index.php?/Tickets/Submit

Reason for Karma (Optional)
Successfully updated karma reason!
Umminakillu
Umminakillu
Join Date 10/2015
+2
Reply #10 February 17, 2016 10:52:30 PM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Cool, at least i know it isn't just me... Seems to have stopped happening for the last few days. Thanks for the support and feedback

Reason for Karma (Optional)
Successfully updated karma reason!
Stardock Forums v        Server Load Time:   Page Render Time: