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chrizzz_85
chrizzz_85
Join Date 08/2015
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Founders Edition - Check out with PayPal - No access to the Vault

August 27, 2015 9:51:28 AM from Stardock ForumsStardock Forums

Hi guys,

I'm a proud founder and bought the game via the PayPal express check out. I've received my code, though I have no access to the Vault, as I have no chance to register me as a Founder - do you have a solution for me please?

 

Thank you in advance,

Chris

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chrizzz_85
The_Gear
Join Date 10/2013
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Reply #1 August 27, 2015 11:37:17 AM
from Stardock ForumsStardock Forums

I've created a ticket for you and you will receive it shortly.

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chrizzz_85
BallsonFire
Join Date 03/2012
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Reply #2 August 31, 2015 5:32:06 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

I have the same problem. I Bought the game directly via paypal but it is not registered to an account. I was not logged in with my stardock account when I bought the game. Also there is no way I can register AOTS to my stardock account (the game is not in the list https://www.stardock.com/accounts/register)

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chrizzz_85
BallsonFire
Join Date 03/2012
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Reply #3 August 31, 2015 6:58:11 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Never mind I fixed it with this: https://www.stardock.com/support/registrations/ my paypal is connected to another email account.

[Edit] I can enter the vault but I do get "Access denied" a lot on the forums do, is this normal?

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chrizzz_85
The_Gear
Join Date 10/2013
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Reply #4 August 31, 2015 10:58:18 AM
from Stardock ForumsStardock Forums

Have you cleared your cookies and cache in your browser?

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chrizzz_85
BallsonFire
Join Date 03/2012
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Reply #5 September 1, 2015 5:02:25 AM
from Ashes of the Singularity ForumsAshes of the Singularity Forums

Yes and it does not help, I can't access forums like these https://forums.ashesofthesingularity.com/470939  

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chrizzz_85
The_Gear
Join Date 10/2013
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Reply #6 September 1, 2015 10:45:38 AM
from Stardock ForumsStardock Forums

I've just verified your login info to be working and I'm able to view the Founders forums and more. Can you attempt to try using another browser? I'm using the latest Chrome. Sign out and then back in.

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