So , hopeing that someone at Stardock reads this, and perhaps improves it for the next person who comes along, may benefit Stardock as well as that person.
I'm fresh to Stardock software. I'd read good things about STart8, and so came here to take a look. Noticing that I could buy for $5 I thought not a bad idea, but indeed liked the idea of Fences too when I saw it.
Great I thought, I'll buy Object Desktop. Into the basket, Checkout. And then it all stops. I'm not returning so click the Create Account button. Email address entered twice, password twice, all green ticks. Click Continue..... and it whirs and whirs and whirs and then does nothing. At all.
At first I thought it my browser, so I tried another, and a different computer, and one on a different network. No joy. Emailed support.
So a few days on now, I've not heard back from support. I've been unable to pay for the goods, because I couldn't setup an account. This has to be bad for Stardock.
At this point I'm about ready to give up. I can't register to buy, and support don't seem to be interested.... If that's my impression, why would the software be any good?
I press on, and through an FAQ find a different way of creating and account. This works better and promises a verification email.
Nope that never arrived.... though to be fair could be a spam filter issue.
24 hours on and the account is active and I can buy. Object Desktop bought!
10 minutes later I get an email a "Welcome Gift", yes you guessed it, 10% off Object Desktop if bought before 11th Oct. But I've just bought it. Talk about rubbing it in! I shoulda just bought Start8, then would still have saved 5$.
Anyway, but to recap, really bad first impression as:
1) Checkout create account process is broken.
2) Support didn't seem interested.
3) Alternative account creation didn't seem to send verification email
4) Welcome gift is a discount for something I just bought. Grrr
This is just one persons perspective, and given purely as feedback in the hope it helps you.
No need to disagree or argue, if you don't agree, just ignore me.