I bought Sins Trinity a few days ago, and of course started off by playing a couple of single player games. Then I figured it was time to try out the online play. I was immediately surprised by how few people were online playing, but soon realized why. I've never played a game with such a rude community. It was nearly impossible to get into a game because people will actually kick you for having never played before, calling you a "smurf". I wasn't sure what that was, so I looked it up, but apparently knowing what a smurf is makes people even more certain that you are one.
Eventually I did get into a game, against a smurf... He was the most helpful, and generally nice player I talked to. I got beaten pretty badly, but learned a lot, and he gave me some good tips.
What I would like to know is this: why is there this attitude against smurfs? Why do people even care if a good player creates a new name? To be honest, I think it is the rest of the players, not the smurfs that are destroying this game. It's a shame, because it has a huge potential to be a great online multiplayer game.