It is an unfortunate reality of the internet that people like this are everywhere.
The semi-anonymity let's people bring out their alter egos, for better or for worse.
Quoting kryo, reply 4If someone is making trouble on ICO chat, contact support@ironcladgames.com and they will take action if need be..
Has any action ever been taken against anyone? When I see something like this in this forum, I might join the community.
A guy who played under the name Sins101 was banned for text spamming the Lobby and game chat rooms. I think they developers also said that he was playing on a pirated copy.