Well, I'm in the exact same position as the OP and I must say, at least so far, my experience online has been very good. Most players are willing to be patient and teach and some even wanted me to play on their team knowing how much of a horrible newb I was just so they could teach me. Still, as per Zoomers post, there is some sub-standard behavior out there that frankly mystifies me in such a small community. Why turn off people to a game when you don't have to?
For example, last night I was involved in a 4v4. I obviously sucked and one of our players took me under his wing and advised me. I appreciated it and followed his advice to the letter. We initially had some success. Then we lost. Since I am horrible, I'm sure most of the fault was with me. But then right after his "gg" declaration and right before his departure, he makes sure to tell all that it was my fault. This puzzles me since I felt my suckiness was so obvious anyway. Moreover, he was nice to me the whole game until that point. So what's the deal? Was he so so insecure about his play vs. other vets that he had to hasten to highlight why it is he lost even if he did have a record of like 400-1 and clearly that should speak for itself? Is this common in multi?
Why not just play 1v1 if that is the case?
Sorry about the long post and the half-rant.