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charon2112
charon2112
Join Date 02/2009
+62

Creating an Ironclad online account freezes Entrenchment?

July 15, 2009 11:58:59 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Hi guys, I think I finally would like to give multiplayer a go.  So on the Entrnchment main menu I click Ironclad Online, then I setup an account.  I enter a username, password, cd key, and email, click ok or apply...and Entrenchment just completely locks up.  I have to do a hard reset.  Has this happened to anyone else...?

 

Thanks.

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charon2112
Azrak_Navarion
Join Date 03/2009
+7
Reply #1 July 15, 2009 12:11:14 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

My first guess would be that maybe you got a firewall running and it asks you permission to let Sins access the internet. Lots of firewalls (i.e. ZoneAlarm and Sygate) don't always tab out properly to ask that and in the worst case (happened to me a few times) the system just completely locks up like you described.

 

Might be a completely different problem with you, but in case you got a firewall running try to give Sins permission to access the internet before you try to setup that account of yours.

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charon2112
charon2112
Join Date 02/2009
+62
Reply #2 July 15, 2009 1:04:11 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I AM running zonealarm.  I'll add entrenchment to the ok list and see if that works...

 

Thanks

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charon2112
Azrak_Navarion
Join Date 03/2009
+7
Reply #3 July 15, 2009 5:56:22 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Wow, lucky guess that. Glad to help, mate

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charon2112
Hack78
Join Date 04/2008
+50
Reply #4 July 15, 2009 6:53:56 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

If it locks up, leave it a minute and see if you get a message - something like "Disconnected from Ironclad Online" - this means as Azrak said, something is blocking your ports... If you run a hardware firewall, you need to open some ports there as well...

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charon2112
ComradeYakov
Join Date 07/2009
0
Reply #5 July 16, 2009 9:44:18 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I'm getting the "Disconnected from Ironclad Online" message as well. I'm running a basic windows firewall, and it shows Sins as having an exception. I have the newest version of the original Sins (not Entrenchment) running on XP pro edition. I saw on the Stardock forums that certain ports - 6000 and 7000 - needed to be open, and tried opening them under Firewall -> Exceptions -> Add port. No luck.

 

Is there something else I need to fix? If not, is it possible there is a network firewall in addition to the windows firewall, and this firewall is causing problems? (I'm on a college campus, using their network).

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charon2112
Hack78
Join Date 04/2008
+50
Reply #6 July 17, 2009 2:23:09 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Is there something else I need to fix? If not, is it possible there is a network firewall in addition to the windows firewall, and this firewall is causing problems? (I'm on a college campus, using their network).

My guess = bingo. It's being blocked by the campus firewall...

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