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SnoopDaggo
SnoopDaggo
Join Date 06/2008
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Is ICO Down ?

Disconnected From Ironclad Online

November 20, 2008 1:48:21 AM from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

After I type my password and click "Login" it waits 1-2 seconds and a windows appears  "Disconected From Ironclad Online".

Last time I played 3 days ago I did not have any problems, I ONLY boot vista SPECIFICALLY to play Soase. As soon as I'm done playing i switch back to Ubuntu, so any change in settings is virtually imposoble. but I even turned my only firewall completely off and still could not get in ICO. and I have never used a router my pc is connected directly to the modem witch is directly connected to the internet.

So I'm assuming some of you might have the same problem, if you find a solution please let me know i'm dying to play with update 1.1

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SnoopDaggo
SAS_
Join Date 09/2008
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Reply #1 November 20, 2008 10:36:17 AM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I got the same probleme like you :/

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SnoopDaggo
kryo
Join Date 05/2003
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Reply #2 November 20, 2008 12:31:57 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Seems to be working fine right now, are you still having trouble?

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SnoopDaggo
SnoopDaggo
Join Date 06/2008
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Reply #3 November 20, 2008 1:54:48 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Yes, after 12 hours of my post i still have the same problem.

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SnoopDaggo
Annatar11
Join Date 11/2006
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Reply #4 November 20, 2008 2:12:38 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Try e-mailing support@ironcladgames.com, maybe they know something - but it should be up and running.

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SnoopDaggo
Starhaus
Join Date 02/2008
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Reply #5 November 20, 2008 2:23:16 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I think you get the "Disconnected from Ironclad Online" message after trying to log on without the new patch (v.1.1), but I am not sure because I can not find a way to get the new patch.

Impulse is loaded with problems.  I can not log on with it, and therefore can not download the new patch.

For the last 2 days, without the patch, I am unable to connect to Ironclad either, which was never a problem with v.1.05

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SnoopDaggo
Hack78
Join Date 04/2008
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Reply #6 November 20, 2008 4:37:30 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I emailed info@ironcladgames (couldn't find the support address on their website last night) with the same issue.

When I logged in my game resolution was reset, so I fixed that and then went to log into ICO.

It and forgotten my username, so I retyped it and the password and I get Disconnected from ICO error

Version is 1.1 (as per bottom right hand corner). I was hosting games successfully (apart from when my PC's IP changed ) in 1.05 fine prior to downloading the patch.

[EDIT] I just sent an email to support address too, in case info doesn't get looked at anytime soon... I linked to this thread

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SnoopDaggo
Howdidudothat
Join Date 04/2008
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Reply #7 November 20, 2008 7:47:44 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

The problem is back.

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SnoopDaggo
Frogboy
Join Date 03/2001
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Reply #8 November 20, 2008 7:48:19 PM
from Stardock ForumsStardock Forums

Yea, I've put in a report. 

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EadTaes
Join Date 03/2008
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Reply #9 November 20, 2008 7:50:49 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

It's 7h51 eastern the ICO has been down for 20 minutes. I think the hamsters need some petting.

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SnoopDaggo
Hack78
Join Date 04/2008
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Reply #10 November 20, 2008 8:02:50 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

The problem is back.

What exactly is the problem???

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SnoopDaggo
Howdidudothat
Join Date 04/2008
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Reply #11 November 20, 2008 8:03:19 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

The really sad thing was that we just filled up the 4v4 and I was about to press start.  If I pressed it just a few seconds sooner, I would be playing right now.

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EadTaes
Join Date 03/2008
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Reply #12 November 20, 2008 8:09:44 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Nope while we were playing our game became totaly unresponcive.

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SnoopDaggo
Macep
Join Date 04/2008
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Reply #13 November 20, 2008 8:26:12 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

It's back up!

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SnoopDaggo
Hack78
Join Date 04/2008
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Reply #14 November 20, 2008 9:49:55 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I'm still having no luck connecting....

[EDIT] Turning off my firewall (on my modem) allowed me access... However since I am not going to leave it like that, I am still trying to work out what is being blocked and where...

Where's The Monk when I need him

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SnoopDaggo
Blair Fraser
Join Date 10/2006
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Reply #15 November 20, 2008 10:29:15 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

Do these values look like this in your user.setting file?

IcoServerAddress "ico.stardock.com"
IcoServerPort 7000

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SnoopDaggo
Hack78
Join Date 04/2008
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Reply #16 November 20, 2008 10:37:16 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

yes - here are my settings

IcoServerAddress "ico.stardock.com"
IcoServerPort 7000

I was just about to post that it is trying to do something to 38.98.152.153:7000

The port it tries to connect on my machine always changes - but seems to be in the range 57000-59999 give or take.

I have no idea what has changed if anything on my end - all I know is that with firewall off I can get in, which is not something I can really do...

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77BLASTER77
Join Date 06/2008
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Reply #17 November 20, 2008 10:39:41 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

i can not get on either

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Hack78
Join Date 04/2008
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Reply #18 November 20, 2008 10:44:23 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

My machine cannot ping that address either (ico.stardock.com)

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77BLASTER77
Join Date 06/2008
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Reply #19 November 20, 2008 10:45:08 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

i keep getting the disconnected from sever message.....what should i do?

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SnoopDaggo
Hack78
Join Date 04/2008
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Reply #20 November 20, 2008 10:49:49 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I have run a netstat -a -o -f - here is the output for the PID Sins is running under

 TCP    192.168.1.2:58506      38.98.152.153:7000     SYN_SENT        772

As I said, the out port keeps changing

[EDIT] After waiting a few minutes and trying again

TCP    192.168.1.2:58567      38.98.152.153:7000     SYN_SENT        772

I understand that it is picking a port on my machine to talk to the 7000 port, but I have no idea why it is being blocked....

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77BLASTER77
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Reply #21 November 20, 2008 10:56:56 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I HAVE NO IDEA HOW TO CHANGE THAT

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SnoopDaggo
Hack78
Join Date 04/2008
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Reply #22 November 20, 2008 11:03:26 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

You can't change it - the information is for Blair etc...

My computer is trying to connect to them (38.98.152.153) and something is not playing nice...

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SnoopDaggo
Ozzy702
Join Date 03/2008
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Reply #23 November 21, 2008 7:21:25 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I and a few other people I know have had a ton of problems with ICO since the 1.1 update. Games are buggier and there have been tons of dropped games and disconnects from ICO. I was even diconnected from ICO and the game kept playing, seriously, things worked great in 1.05 and now half the time I can't even log on to ICO. Is it just because of an increase in players because of the 1.1. update?

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SnoopDaggo
Hack78
Join Date 04/2008
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Reply #24 November 21, 2008 10:37:29 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

I lost connection to ICO while in game under 1.05 a few times. I think it just means you won't get a win/loss recorded for that game...

Still can't work out how to let Sins through my firewall without shutting it off - I have the port forwarded and everything (correctly I think...)

There HAS to be some port or something that is getting blocked that does the ICO thing - but I can't work out why. I assume that the connection is made to port 7000 on my end, so my modem should allow the connection out on any port number to that port...

MONK - I NEED YOU!!!!

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Hack78
Join Date 04/2008
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Reply #25 November 21, 2008 11:03:47 PM
from Sins of a Solar Empire ForumsSins of a Solar Empire Forums

OK - I think I fixed it - I had to open port 7000 on my firewall.

Note to Stardock/Ironclad - you might want to update the FAQ online to mention this if this is required

Also, this link doesn't work

http://www.kiclan.com/Monk/Networking_for_the_Gamer_by_the_Monk.pdf

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